Josh Wigginton | Messaging

Josh is the Director, Product Management, NGN at Interop. Prior to joining the company, Josh worked in product marketing at SmartDisk Corporation and held positions at Sony Corporation and NuGenesis Advertising.

05/22

CTIA 2013: RCS gains traction

It’s day two of the CTIA show in Las Vegas, and the Interop team has been enjoying discussions with current and potential customers...

05/16

Latin America evaluates RCS

As smartphone penetration grows in Latin America, this region is experiencing the same negative effects of over-the-top (OTT) services that led operators in Europe, North America, and Asia to launch RCS...

05/08

RCS: the quality of service advantage

I often write about how OTTs can suffer from quality of service issues that operator-provided, standards-based services do not...

05/01

OTT messaging exceeds SMS for the first time

Mobile users sent more messages with OTTs in 2012 than with SMS, according to a new research from Informa...

04/14

Interop heads to CCA Global Expo in New Orleans

The Interop team is on the road next week, traveling to New Orleans for the CCA Global Expo...

02/16

Interop demonstrates RCS solution at MWC

Greetings from Mobile World Congress in Barcelona. During the OMA Demo Day this Wednesday, Interop will be one of ten OMA member companies to be showcasing solutions that rely on OMA enablers to develop interoperable mobile services...

02/16

RCS solution includes additional RCS version 5 features

We’ve recently announced that we have enhanced our cloud-based RCS technology with two additional RCS version 5 features—a network address book and social presence...

02/16

RCS growth to continue in 2013

As is typical at the beginning of the year, wireless industry experts have been busy making predictions for 2013. It's no surprise that RCS is expected to see continued adoption this year...

11/14

SMS use on the decline, RCS gains momentum

The proverbial writing has been on the wall for months, with analysts throughout the telecom ecosystem underscoring the impact of IP-based OTT messaging alternatives on SMS, particularly in mature markets...

10/31

Trick-or-treaters and texting: Halloween in the age of smartphones

As kids throughout the country are getting ready to trick-or-treat tonight, it occurs to me how mobile phone use has impacted this tradition...

10/17

SMS, MMS, RCS: Ubiquity is the Constant for Success

It seems that the telecom industry has gotten into the habit of making sweeping assertions, with pronouncements like “SMS is dead!“ filling the headlines...

10/10

RCS for Business

I'm happy to announce the availability of Interop's latest white paper, “RCS for Business: Leveraging Enhanced Reliability, Security, and Monetization Opportunities.”...

09/20

Pair new devices with equally innovative services

A growing number of operators are offering the Apple iPhone to their subscribers in an effort to remain competitive and meet demand for this popular device...

08/29

Dispelling RCS Misconceptions

Not a week goes by that I don't see an article or blog post about over-the-top (OTT) services and how operators should deal with these disruptive newcomers...

08/07

Load-N-Go℠: Interop's “no strings attached” RCS evaluation program

Today Interop Technologies is launching an exciting new RCS program called Load-N-Go℠, which lets operators evaluate RCS internally on their own devices during a no-cost, 30-day evaluation period...

07/13

Leverage LTE investment with RCS

The Global Mobile Suppliers Association calls LTE the “fastest developing mobile system technology ever”—and the latest statistics confirm this claim. As of early June, the numbers stood at 327 operators in 99 countries that have committed to commercial deployments or are conducting trials, testing, or studies...

06/08

Millennials will crave enhanced SMS

It’s no secret that the younger generation has embraced mobile technology in general and SMS in particular. But I’ve seen some interesting research this week backing up just how much they’ve come to depend on it...

06/01

Preserving messaging activity with MPAC

The media has recently highlighted the growing problem of stolen mobile devices, but more often than not it's just the couch that has stolen the phone, which turns up after a day or so...

05/22

RCS poised for growth

SMS-capable mobile phones are 20 years old this month, according to an article I read this week. In fact, the first such devices were approved for sale in Europe in 1992 following an agreement between 13 European countries to develop what became the GSM mobile network...

05/08

Visit Us at CTIA

Greetings from New Orleans! Today marks the first day of CTIA Wireless 2012, where we're excited to be conducting demos of our end-to-end RCS solution. In addition to providing features like group chat and file sharing, our RCS Messaging Server provides full compatibility with legacy messaging...

05/08

Quickly deploy feature-rich RCS to answer OTT threat

Much has been written over the past few months about “over-the-top” services like Skype, WhatsApp, and Google Talk and their potential impact on mobile network operators' traditional messaging revenues...