• Enhances the safety and security of subscribers and keeps you competitive with other operators
  • Provides affordable compliance with FEMA guidelines without the complexity of an on-network system
  • Offers a simple connection from our gateway to your CDMA, GSM, UMTS, or LTE network

Our cloud-based Commercial Mobile Service Provider (CMSP) Gateway provides affordable compliance with the FCC's Wireless Emergency Alerts (WEA) initiative, also known as the Commercial Mobile Alert System (CMAS). Our solution enables operators to deliver Presidential, Imminent Threat, and AMBER alert messages originating from the Federal Alert Gateway to subscribers without the expense and complexity of an on-network system.

Essential for customer care

Although compliance with the CMAS is voluntary, it is viewed by most as a critical customer care initiative with potentially dramatic subscriber retention implications for those who opt out. As a growing number of WEA-capable handsets become available—easily recognized by the official WEAC logo on device packaging or at operators' retail outlets—and subscriber awareness grows, CMAS is a service subscribers will come to expect from their network operator.

Interop Technologies' hosted solution:

  • Is a simple, cost-effective option providing full compliance with Federal Emergency Management Agency (FEMA) guidelines
  • Offers protection and security to your subscriber base-while alleviating the headaches often associated with such platforms and significantly reducing the investment and staff resources needed to deploy and maintain an on-network CMSP gateway

Interop's CMSP Gateway sits between the Federal Alert Gateway and the operator's network, acting as a conduit for messages originated by federal, state, and local agencies. Our solution can direct alerts through our Cell Broadcast Center (CBC) to an operator's network or can integrate with the operator's own CBC that complies with Alliance for Telecommunication Industry Solutions (ATIS) 0700008.

Our comprehensive Web-based toolset provides operators with complete visibility into all CMAS activity:

  • View all alert and administrative messages sent by the Federal Alert Gateway, including message text as well as attributes not visible to subscribers
  • View and track the status of messages forwarded from Interop's CMSP Gateway to the operator's network to understand the delivery outcome at a switch level
  • Send test messages to a specific geographic area to ensure messages are received on the network
  • Managed network mapping as coverage grows or changes

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