2014 / September

2014 CCA Annual Convention

- cca-convention.org

Speakers

1:45pm – 2:45pm Session 202: Quality of Consumer Experience (Technical)

Fred Farrell, VP of Business Development, Interop Technologies

As subscribers’ use of sophisticated data intensive services such as music and video streaming continues to increase, network operators must maintain quality of service that consumers expect. Join this session to learn about ways network operators can maximize the customer experience including leveraging policy control to maximize network capacity and optimize customer satisfaction.


3:00pm – 4:00pm Session 302: Managing Consumer Expectations on the Device (Technical)

Lini Karmarkar, Product Manager, Interop Technologies

Many carriers still face challenges getting devices. And it’s not just about getting the device - it's also about making sure it works as advertised on your network. Predicting the quality of user experience is critical. Come to this session to see how carriers are maintaining a quality device catalog and properly planning their device roadmap.