Highlights

  • Gives subscribers the ability to filter their own messages or their children's based on specific rules
  • Easily integrates with your existing messaging, billing, and customer care platforms for an easy launch
  • Includes a customizable subscriber portal and mobile site that can be easily integrated with existing services

By adding Interop Technologies' Messaging Personalization and Control (MPAC) services to subscribers' messaging packages, you create subscriber “stickiness,” which reduces churn and helps you realize more value from your existing messaging base. Personalization, control, and message management options help you differentiate your brand and incent both new and existing subscribers to add new features to their basic messaging plans.

Increase value and satisfaction with personalization features:

  • Copy – Send a copy of all messages to one or more designated e–mail addresses
  • Forward – Forward all messages to a mobile number or e–mail address
  • Auto-reply – Create a customized “out–of–office” message
  • Signature – Set up a personalized signature that displays at the end of every message

Deliver privacy and security with subscriber controls:

  • Blocked and Permitted Lists – Create blacklists/whitelists to filter access to a mobile number
  • Time Restrictions – Limit messaging based on the time of day and day of week
  • Message Caps – Limit the number of messages that can be sent per day or week
  • International Restrictions – Restrict international messaging and specific country codes

Expand messaging utility with management options:

  • Copy – Send a copy of all messages to one or more designated e–mail addresses
  • Forward – Forward all messages to a mobile number or e–mail address
  • Auto-reply – Create a customized “out–of–office” message
  • Signature – Set up a personalized signature that displays at the end of every message

Subscribers access MPAC account settings using an online portal that can be customized to coordinate with your existing corporate branding, website, and mobile applications. Easily integrated with your existing systems, the portal provides a seamless customer experience and lets you further enhance your brand, up–sell services, and generate online advertising opportunities. Subscribers can also access MPAC account settings directly on their mobile device through our MPAC Mobile™ site. Through the online portal and mobile site, subscribers can regularly make changes to their MPAC features based on their messaging needs, which reduces churn and protects your revenue.


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Messaging Personalization and Control Infographic

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