Wireless Emergency Alerts
Ensure Subscriber Safety
Interop Technologies’ Wireless Emergency Alerts (WEA) solution (formerly known as the Commercial Mobile Alert System or CMAS) provides a cost-effective solution based on the most recent Federal Communications Commission (FCC) and Federal Emergency Management Agency (FEMA) requirements.
Implementing Interop's cloud-hosted CMSP Gateway to deliver emergency alerts ensures your compliance with FCC and FEMA guidelines and offers protection and security to your subscriber base. At the same time, you'll alleviate the headaches associated with the process of implementing these alerts and significantly reduce the investment and staff resources needed to deploy and maintain an on-network WEA solution.
In order to ensure that the safety requirements of the public are being met, the WEA system receives continual enhancements based on research and technology developments.
WEA 2.0 included increasing character limits from 90 to up to 360 characters on 4G-LTE and future networks and devices, support for Spanish-language alerts, and enabling phone numbers and URLs to be embedded in alerts to provide additional alert-related information to subscribers.
The latest update to the WEA system includes enhanced geo-targeting to ensure that the critical information in mobile alerts reach the right people during an emergency. Make sure to check with your device and network providers for additional requirements introduced with the WEA 3.0 update.
Although WEA compliance is voluntary, it is viewed by most as a critical customer care initiative with potentially dramatic subscriber retention implications for those who opt out. With significant growth in the availability of WEA-capable handsets—easily recognized by the official WEAC logo on device packaging or at operators' retail outlets—and greater subscriber awareness, WEA alerts are a mobile service that subscribers have come to expect and value.
Types of Alerts
Special class of alerts only sent during a national emergency.
Imminent Threat Alerts
Include natural or human-made disasters, extreme weather, active shooters, and other threatening emergencies that are current or emerging.
Public Safety Alerts
Contain information about a threat that may not be imminent or after an imminent threat has occurred. Public safety alerts are less severe than imminent threat alerts.
America's Missing: Broadcast Emergency Response Alerts
Urgent bulletins issued in child-abduction cases. An AMBER Alert instantly enables the entire community to assist in the search for and safe recovery of the child.
Opt-in Test Messages
Assess the capability of state and local officials to send their WEAs. The message will state that this is a TEST.