Interop Technologies’ Wireless Emergency Alerts (WEA) solution (formerly known as the Commercial Mobile Alert System or CMAS) provides a cost-effective solution based on the most recent Federal Communications Commission (FCC) and Federal Emergency Management Agency (FEMA) requirements. Implementing Interop's cloud-hosted CMSP Gateway to deliver emergency alerts ensures your compliance with FCC and FEMA guidelines and offers protection and security to your subscriber base. At the same time, you'll alleviate the headaches associated with the process of implementing these alerts and significantly reduce the investment and staff resources needed to deploy and maintain an on-network WEA solution.
The latest FCC mandates for enhanced Wireless Emergency Alerts (eWEA) functionality and compliance were implemented November 1, 2016 and include: increasing character limits from 90 to up to 360 characters on 4G-LTE and future networks and devices, support for Spanish-language alerts, improved geo-targeting for precise message delivery, and enabling phone numbers and URLs to be embedded in alerts to provide additional alert-related information to subscribers. Although WEA compliance is voluntary, it is viewed by most as a critical customer care initiative with potentially dramatic subscriber retention implications for those who opt out. As a growing number of WEA-capable handsets continues to enter the market—easily recognized by the official WEAC logo on device packaging or at operators' retail outlets—and subscriber awareness grows, WEA alerts are a service subscribers have come to expect and appreciate from their wireless operator.