RCS Business Messaging ~ RBM | Interop Technologies

Convert Message-based Traffic Into Revenue-Generating Interactions

RCS Business Messaging is the solution that connects subscribers to the Messaging as a Platform (MaaP) ecosystem and drives revenue opportunities for operators. Using Chatbots, Plugins, AI, and standards-based APIs, business-to-consumer (B2C) communications are transformed with rich conversational commerce capabilities.

We’ve combined all the elements that operators need into one easy-to-launch platform, so you can avoid the cost and hassle of using multi-vendor solutions.

Generate New Revenue

Unleash a variety of dynamic revenue streams through a range of innovative possibilities, including charging businesses for customer access, offering advertising opportunities within messages, providing premium features and add-ons, and creating custom partnerships for integrated solutions. These new revenue streams develop from fees, advertising placements, premium service offerings, and collaborative arrangements, allowing operators and businesses to capitalize on these enhanced messaging capabilities and interactive features.

RBM Spec Sheet

Enhance Customer Engagement

Offer rich and interactive communication features that enable unparalleled engagement with your customers in a more dynamic and immersive way. This helps in capturing and maintaining customer attention, which in turn leads to higher engagement and retention rates.

RBM Spec Sheet

Increase Conversion Rates

This elevated messaging tool incorporates actionable buttons, suggested replies, and interactive elements directly into native messages, making it easier for your customers to take desired actions, such as making a purchase, scheduling an appointment, or completing a form. This streamlined user experience can lead to higher conversion rates and improved ROI for your bottom line.

RBM Spec Sheet

Improve Brand Experiences

The rich branded content and visually appealing interfaces seamlessly aligns with your company's identity. This enables you to deliver a consistent and professional brand experience, reinforcing brand recognition and loyalty among your customers.

RBM Spec Sheet

We Are Messaging Leaders

Industry-leading Platform

Built upon Universal Profile (UP) specifications, our RCS platform is one of the most accredited solutions in the world, receiving GSMA's UP 2.0 RCS accreditation in 2019 and UP 1.0 RCS accreditation in 2018. Today, we continue to work alongside associations such as the Mobile Ecosystem Forum (MEF) to ensure continuity in enhanced messaging excellence.

Award-winning Solution

Our RCS technology stands at the forefront of industry innovation, consistently earning top accolades. In 2024, we were honored with the "Mobile Messaging Innovation of the Year" Award from Juniper Research for our Basic RCS solution. This followed our recognition as the “Best RCS Provider” in the 2020 Juniper Research Future Digital Award for Telco Innovation, and the 2019 “Leading Advanced Communications Award” for our RCS technology at Informa’s Voice and Advanced Communications Summit. Our success is a reflection of your success. We win when you win.

Superior Technology

Our multi-patented RCS technology within our platform has successfully completed more than 400 rigorous test cases with OEM devices and client vendors in multiple countries across three continents. Our hosted IMS core and RCS solution has also served as the accrediting network for which other OEMs were tested against during GSMA Meta events. We build to the standards, then set new ones!

Experienced Technologists

We’ve been developing core messaging solutions for more than two decades. As a founding member of the GSMA’s RCS working group and a participant in the MEF RCS working groups, we’re helping to define the future of RCS functionality and interoperability. We live and breathe messaging.