Mastering the Art of Engagement: How Messaging Transforms Customer and Employee Connections

In an era where attention spans are at their shortest and consumer behavior shifts rapidly, businesses face a crucial crossroads. The challenge is clear: how to engage not only customers but also employees in a world where traditional brand loyalty is fading. The solution lies less in chasing attention and more in understanding how to capture and retain it, presenting both a challenge and an opportunity for mobile operators in today’s changing landscape.

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RCS, Satellite Connectivity, and the Decline of SMS OTP Authentication

In The Fast Mode's 2024 Trends & Outlooks edition, our EVP and CTO, Stephen Zitnik, explores three major trends that he believes will revolutionize mobile communication and digital security in the coming year.

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Navigating the latest FCC's Rule and Order

Targeting and Eliminating Unlawful Text Messages 
CG Docket No. 21-402

In an age where communication technology is advancing rapidly, the Federal Communications Commission (FCC) has been actively working to protect consumers from unwanted and potentially harmful text messages, including robo-texts.

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