Digital Transformation and Service Innovation in 2022

If the pandemic taught the Telecom industry anything, it’s that a digital transformation is a key to their future survival. With the sheer number of new digital services coming onto the market and the subsequent demand that it will place on the mobile network, 2022 will be a year of network transformation, service innovation, and security advancements.

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How My Sub Sandwich Became a ‘Hero’ in the Virtual New Normal

What is the “new normal?” Is it truly new, or is it just normal? Does it have anything to do with the global pandemic or everything to do with the technological movement called Digital Transformation?

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Your Customer’s Future: Highlights from CCA’s Convention

The Competitive Carriers Association (CCA) held its 2019 Annual Convention last week at the Omni Providence Hotel. We were thrilled to once again support the CCA as a Pinnacle sponsor this year and excited to have the chance to meet with many of our U.S. customers, partners and colleagues to discuss smart investments for the wireless customer's future. 

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2019: The Year that RCS Comes of Age

Despite being more than 10 years old, Rich Communication Services, or RCS, will finally come of age in 2019. RCS is the GSMA-backed messaging successor to SMS, enabling new features like group chat, read receipts, is-typing indicators, and media file sharing. 

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(Infra) - Structuring the Future

The days of delighting subscribers with standard voice and messaging are gone. Today, smartphone adoption and the technology advancements that have succeeded it have created new competitors, increased consumer demand and disrupted traditional business models 

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