New mobile technologies are evolving at an accelerating pace, putting pressure on MNOs and MVNOs to find innovative ways to cost-effectively offer new services to their customers. In some ways, it is ...
Wireless consumers face an overwhelming and ever-expanding array of telephony options—carriers, handsets, plans, add-on services (such as messaging and WiFi Calling), OTT apps—all of which affect the ...
With the global adoption of cellular technologies and the Internet in the 1990s, the experience of calling fundamentally changed. Phone calls were no longer limited to wired handsets over proprietary ...
Who in the telco industry hasn't cringed upon hearing this famous tagline? The advertisement may have been about poor network coverage, but it also spoke to the bad experience of dropped calls and ...
Written by Steve Barefoot, senior product analyst at Interop Technologies. MNOs are in the challenging – almost schizophrenic – position of needing to maintain a high Quality of Service (QoS ) ...
Today’s consumers have more communication options than ever before. Given widespread adoption of smartphones and the convergence of mobile and IP-based messaging, mobile users have moved beyond basic ...
