The telecommunications industry has evolved drastically since the first mobile phone call was placed more than 45 years ago during an era where only the wealthiest of consumers owned a mobile phone.
With price wars dominating the mobile market, MVNOs have to find a way to build customer loyalty and make sure their customers don’t flee when a better mobile offer shows up. Acquiring ‘cheap’ ...
Written by Steve Barefoot, senior product analyst at Interop Technologies. MNOs are in the challenging – almost schizophrenic – position of needing to maintain a high Quality of Service (QoS ) ...
