As I think about the broadband inequality that can be found throughout the U.S. today, I feel compelled to comment on this issue from a consumer viewpoint rather than from my position within the technology industry. More specifically, from the viewpoint of someone without high-speed internet access. 

Now that we understand the challenges for today's telcos, we understand that, in order to succeed, telcos need to embrace the changes and challenges within their market. Yes, consumers want different solutions and services than they did a decade ago. Yes, voice calls and SMS messaging will no longer be the core component of increasing ARPU. Yes, the Over-The-Top (OTT) players have changed the game with their innovative eye and quick-to-market solutions.

Written by Steve Barefoot, senior product analyst at Interop Technologies.

MNOs are in the challenging – almost schizophrenic – position of needing to maintain a high Quality of Service (QoS ) network while concurrently finding ways to deliver agile products popularized not by QoS, but by overall Customer Experience (CX).

The end of each year brings with it predictions for the next; industries around the globe begin sending out forecasts and projections, and the mobile space is no different. With new networks, new devices, and new services launching at break-neck speeds, Wireless Week reached out to wireless industry CEOs, including our own John Dwyer, for their thoughts on what the future will bring.