We are living on the edge of a technological revolution—one that will alter how we live, communicate, and conduct business forever. While we’ve felt disruption before, like the move from analog to digital, the first smartphone, or the launch of the app store, this time of change is distinctive.
We are experiencing a revolutionary shift that will require operators around the world to reinvent their businesses in order to compete and survive in the digital future. Throughout history, there are examples of businesses that innovated their way to the top of the market, only to fail because they didn’t adapt to the changing market once they were there. The introduction of wireless internet access and the proliferation of smartphones has fueled consumers’ expectations for more; enhanced connectivity, faster services, personalized features—and tomorrow they’ll demand something else.
According to GSMA Intelligence, our industry is currently in a state of stagnant growth resulting from the negative impact emerging competitors have had on mature carrier revenues. After 5 percent growth in 2014, the U.S. market only grew by 1.7 percent in 2015, and then a mere 0.1 percent in 20161. Read more...
"Carriers will absolutely need to focus on retaining, growing,
and finding new ways to monetize their customers, while advancing technically at a speed never seen before."
View the full CCA special edition at Wireless Week
1 The Mobile Economy 2017, GSMA Intelligence, www.gsma.com/mobileeconomy/northamerica/